They have got easier communication with the guests and a resource-saving solution
Coco Hotel offers 88 newly renovated rooms, which have been created with the desire to be a place where locals and travelers meet in welcoming surroundings, furnished with a focus on well-being and design inspired by French and Danish designers. They embrace everyone and keep focus on excellent hospitality above all else.
The IT solution
When the guest switches on the TV, they can navigate around a user-friendly TV menu. The TV menu also has a nice design, which is easy for Coco Hotel to edit and update with information, messages and offers.
The guest can navigate to the Chromecast and watch their favorite series on the streaming services, which helps to enhance the guest experience.
"The Mirage, allows us to communicate with our guests in a new way. We can tailor our menu and push messages that were previously difficult to get across to all guests. At the same time, we get far fewer requests for specific channels, as we now give our guests the opportunity to choose entirely themselves what they want to watch with Chromecast.
The value in having chromecast, was the reason our collaboration with RAW IT started in the first place, and we have not been disappointed. We had an idea of how our guests would receive the solution and how much it would be used, but those expectations have been far exceeded. Our guests decide for themselves what they want to see and when, and that way we can save money on TV channels and at the same time provide better service to our guests. What's not to like.”
– Matthias Timmermann, General Manager.
Are you interested in a TV solution? Then you are welcome to contact us and have a non-binding conversation about which TV solution best suits your hotel